FREQUENTLY ASKED QUESTIONS
Do you support custom logo and packaging?

Absolutely. We offer comprehensive OEM & ODM services, including logo printing, custom packaging, product colors, manuals, and more. Custom orders start from 1,000 units, giving you the flexibility to build your own brand.

Can I order samples before placing a bulk order?

Yes. Sample orders are available for quality evaluation and market testing. Samples are typically prepared and shipped within 3–5 working days.

How long does mass production take?

Standard production lead time is 15–30 calendar days, depending on order quantity and customization requirements. We always strive for on-time delivery to support your business schedule.

Do your products come with a warranty?

Yes. All our water flossers include a 12-month warranty. If any product has a verified

manufacturing defect (excluding human damage), we’ll provide free replacements with your next order.

Do you provide marketing materials for distributors?

Yes. We offer a complete marketing support package, including product photos, videos, catalogs, social media content, and sales materials to help you promote your brand more effectively.

How many years of manufacturing experience do you have?

We have over 16 years of experience in manufacturing professional oral care products, serving customers in more than 50 countries worldwide.

What certifications do your products have?

Our products comply with international standards and can be supplied with certifications such as CE, FCC, RoHS, FDA, and others depending on your target market.

How do you ensure product quality?

Every product undergoes strict quality inspections throughout production, including material inspection, assembly testing, performance testing, and final inspection before shipment.

Can you help develop a new product for our brand?

Yes. Our experienced R&D team provides one-stop OEM & ODM solutions, from product design and engineering to tooling, production, and packaging.

What is your production capacity?

Our modern manufacturing facility is equipped with advanced production lines and automated equipment, enabling us to deliver stable quality and meet large-volume orders efficiently.

Our support team is here to help!